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Imperial Animal Hospital
Imperial, MO | Full Time
$32k-41k (estimate)
6 Months Ago
Precision Dental Care
Imperial, MO | Other
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Lead Receptionist (FT)
$32k-41k (estimate)
Full Time 6 Months Ago
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Imperial Animal Hospital is Hiring a Lead Receptionist (FT) Near Imperial, MO

About Us:
Imperial Animal Hospital Pet Lodge and Grooming is a well-established pet care facility that offers a home away from home for pets of all shapes and sizes. We provide premium lodging, grooming, and daycare services in a comfortable and secure environment. We are currently seeking a Lead Receptionist to join our team, someone who is passionate about animals, has excellent organizational and interpersonal skills and is ready to be the face of our pet-friendly haven.
Position Overview:
As the Lead Receptionist at Imperial Animal Hospital Pet Lodge and Grooming, you will be the first point of contact for our clients and their beloved pets. You'll play a vital role in ensuring smooth day-to-day operations by coordinating check-ins, check-outs, and grooming appointments. Your friendly and professional demeanor will set the tone for our customer's experiences, and your organizational skills will be key to keeping everything running smoothly.
Key Responsibilities:
  • Welcome and assist clients, both in person and over the phone, answering their inquiries and providing information about our services.
  • Schedule lodging reservations, grooming appointments, and daycare activities.
  • Coordinate with the pet care team to ensure pets receive the best care and that any special requests are accommodated.
  • Manage client paperwork, including pet health records and billing information.
  • Handle customer feedback and address any concerns or issues in a timely and effective manner.
  • Assist with the grooming department by scheduling appointments and ensuring a seamless grooming experience for pets and owners.
  • Help maintain a clean and organized reception area.

Qualifications:
  • A genuine love for animals and a commitment to their well-being.
  • Previous experience in a customer service or receptionist role.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Comfortable with using computer systems and software.
  • Empathetic and patient when dealing with both clients and pets.
  • Knowledge of pet health and grooming is a plus.

Benefits:
  • Competitive salary.
  • Opportunities for career growth within a well-respected pet care facility.
  • A supportive and pet-friendly work environment.
  • Discounts on pet care services for your own furry companions.
  • The chance to interact with a variety of adorable animals on a daily basis.
  • Paid holidays and vacation.
  • Medical/dental and vision insurance. 
  • 401K Retirement Plan after 1 year of service.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-41k (estimate)

POST DATE

10/18/2023

EXPIRATION DATE

05/13/2024

WEBSITE

imperialvets.com

HEADQUARTERS

Imperial, MO

SIZE

<25

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